Only trust methods that either:

Changing an IMEI to bypass a blacklist (e.g., for stolen devices) is illegal in many jurisdictions.

Warning: altering or repairing an IMEI can be illegal in many jurisdictions and may void warranties. This post is for informational purposes only — seek authorized service from Motorola or an approved repair center if your device needs legitimate repair.

If your IMEI is showing as "Unknown" or is corrupted due to a failed update, official tools can often restore the device's original identity. Rescue and Smart Assistant (RSA): Motorola provides the Official Software Fix Tool (RSA)

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