Ensure you are connected to the Digicon network; many BDIX FTP servers are only accessible to their own ISP users.
If you can log in but cannot see files, switch your FTP client's settings to "Passive Mode" . digicon telecommunication ltd ftp server link
A login window will appear; enter your credentials to browse files like a local folder . Download a client like FileZilla or Cyberduck. Ensure you are connected to the Digicon network;