: Version 1.9.7 has been officially discontinued in favor of Version 2.x , which uses a "Connect by ID" cloud system to avoid complex router configurations like port forwarding.

A customer uses a hardware token (e.g., for corporate VPN or digital signing). They are traveling and forgot the token. The technician can run the Customer Module on the office PC where the token is installed, then connect remotely from the traveler’s laptop. Version 197’s stable keep-alive mechanism prevents disconnections during long file signing sessions.