— It might be a misheard or misspelled term. Please check the unit's exact model (e.g., Galaxy 5000, 10 kVA, 20 kVA, etc.) and any error codes on the display.
If you need "tuner" software or configuration access: ups tuner mge galaxy 5000 crackl top
: Standard versions typically require a license code for activation. Schneider Electric generally does not provide this software for public download, as it is intended for authorized personnel to prevent accidental misconfiguration. — It might be a misheard or misspelled term